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Thursday 20 December 2012

Career Options for Hotel Management Students

GIHM DEHRADUN


After graduating from Hotel Management institutes there is a wide range of career option available for all the students.


1. Hotels:

One can get placement in different categories of hotels ranging from Indian chain of five star properties such as Taj, Oberoi and Welcome group, to an international chain like Hyatt, Sheraton etc. One can get job in different department i.e. Front Office, House Keeping, Food and Beverage Service and Food Production according to their skill and Knowledge and their interest.


Starting Salary: The initial joining can be at entry level with salary of around 10-15K per month or as an Management Trainee with 20K as an stipend after the training is done they can work as a managers with handsome amount of salary. if they join as entry level, they have to start from initial stage with basic salary and within a year or so (according to the work performance) the employee may get promoted to supervisory level with an increment in their salary.


Secondly, one can make their career in ancillaries like chain of restaurants for e.g.: KFC, Ruby Tuesday, Mc Donald's and Pizza hut.


Starting Salary: Initially, the salary structure is around 20 k but soon it can reach up to 35 k after certain promotions. The hotel management students join as a management trainee after their graduation. After 18 months of training program they can get the position of assistant restaurant manager & earn about 25 k. After 2 years excluding training period they are eligible for restaurant manager where salary is around 30-35 k per month along with lucrative perks.


2. Airline Industry:

Airline Industry is also a good option for the hotel management students. One can join as an Air Hostess and Flight Stewards. Some of them can also join as ground Staff or as Public Relationship officers. There is a training program for employees. The salary offered is around 25k for domestic airlines and 50k for international airlines. Cruse lines attract the students with greater package that can be up to 70 k according to the experience they have


3. Retail Sector:

Retail sector has a wide range open for hotel management graduates. It includes PVR, Malls, Back Office jobs, joining as receptionist in corporate offices, Hospitals and BPOindustry.


4. Teaching:

Teaching can also be option; they may join one of the IHMs or private colleges after approx. 1 year of experience depending upon their academic performance. Initially they may join as assistant lecturer


and within 2 years of teaching experience they are eligible for lecturer post. They salary structure is 10k in the starting and reaches up to 30 k, however, it may vary from organization to organization.


5. Entrepreneur:

Another option is Opening Own restaurants or working as consultants for building up hotels or restaurants. They can also have their special decoration for themed parties as contract services.

Monday 10 December 2012

What is the role of a hotel manager?

GIHM DEHRADUN

Best Answer



Position : General Manager


• Overall responsibility for the operations of the Hotel


• Analyze company operations to pinpoint opportunities and areas that need to be reorganized, downsized, or eliminated


• Allocate funds to departments and approve expenditures based on budgetary guidelines


• Establish expected standards for service to guests and members, decor, housekeeping, food quality, and banquet operations


• Supervise Hotel's staff


• Manage the Hotel to achieve the set financial target


• Meet and Greet guests


• Establish and maintain cordial relationships with hotel members


• Responsible for preparing budgets, marketing strategies and setting targets for the Hotel


• Prepare and submit reports to the Management Committee of the Hotel


• Live on Hotel's premises and be on call 24 hours a day to resolve problems or emergencies


• Review and analyze expenditure, financial, and operations reports to determine requirements for increasing profits, such as need for increase in subscription


• Recommend capital expenditures for acquisition of new equipment, which would increase efficiency and services


• Approve requisitions for equipment, materials, and supplies within limits of the budget


• Direct investigations into causes of customer complaints and report to Management Committee, if necessary


• Negotiate contracts with equipment and materials suppliers


• Act as representative before government commissions or regulatory bodies during the review of policies or procedures


• Recruit and monitor staff


• Conduct performance appraisal/review for staff members under your supervision


• Meet with all managers to review/discuss their staff members' performance appraisals


• Meet regularly with department heads to keep informed, offer direction, plan and coordinate


• Responsible for informing new members of the Hotel's rules and regulations


• Responsible for the administration of the Hotel's sporting and gaming facilities and activities


• Responsible for the overall management of the operations of the Hotel


• Any other duties assigned

What is Hotel Management System?

GIHM DEHRADUN
Technology is making deep inroads into the hospitality industry, and hotels across the world are looking to use technology to make operation smooth and efficient.
The quest for performance and efficiency in the hospitality industry has given rise to the development of a host of hotel management systems. These are also popularly known as Property Management System (PMS), and Hotel ERP (Enterprise Resource Planning) – if you are looking at a larger, more comprehensive management system.
In the early 90s Gartner, an information technology research and advisory firm, came up with the term ERP to denote enterprise management software which automates a large number of business function such as human resource, finance, accounting, supply chain management etc. This software incorporates best practices in all the automated departments so as to facilitate rapid decision making and cost reduction. Over the recent past, many hospitality properties especially those that are growing chains or planning a global presence, have upgraded from smaller, simpler property management systems to the larger hotel ERP. A hotel ERP is a solution that is especially designed for the niche needs of large hotel operations.

What is a Hotel Management System?

 

A hotel is a hive of numerous operations such as front office, booking and reservation, banquet, finance, HR, inventory, material management, quality management, security, energy management, housekeeping, CRM and more. All these activities take place simultaneously and managing these diverse activities manually can be a difficult process. This led to the introduction of property management systems or hotel ERP that automates a host of repetitive functions. Integrated, automated software also means management can optimize hotel operations, gather business intelligence as I wrote in my last blog Technology for Better Business Intelligence and thus keep a tight control on costs.

With growing competition in the industry it’s important for a hotel to understand the needs of their guest, for example, things like what gets sold most, what guests demand for most, what food material get used least and results in loss, a good hotel management software, allows hotels to do just that.

Difference Between a Property Management System and ERP


There is one question which I frequently come across when interacting with hoteliers, irrespective of hotel size or market segment. What is the difference between property management system (PMS) & enterpriseresource planning (ERP), if at all there is? Well with hotel ERPs only just coming in and technology rapidly changing, this is a rather pertinent question. The answer is yes there is quite a lot of difference between a PMS and an ERP.

A property management system (PMS) usually consists of front office software and other best of breed solutions. The PMS served hotels well for a reasonable among of time until now, when hotel operations have grown in complexity. Hotel and restaurant chains are the new trend and global chains are making their way into India. As complexity of hotel operations increases, a PMS is woefully inadequate and often results in integration issues too. Additionally, since solutions like telephone, finance, front office software may be purchased from different vendors, licensing can add up to costs.
Things are different for an ERP which is usually a comprehensive solution from a single vendor. Although the concept of an ERP in the hospitality industry is still new, it offers numerous advantages in terms of smooth seamless use of technology, greater automation, greater visibility into hotel operations, optimized use of manpower, reduced revenue leakages and higher resultant profits.

How to Choose the Right Hotel Management System for Your Hotel?

When a hotel is looking to upgrade their software the natural question that comes to mind is which Hotel Management System should I choose? As installing a hotel management system is an expensive affair, hoteliers need to make a choice with care. The first thing to do is
§ Look at your hotel needs and areas of operation you want to simplify. You may also want to plot your future needs to ensure the software can scale up as and when you need it to
§ Make a list of the features you are looking for. One of the main deliverables of a hotel ERP is its business intelligence. Does the ERP you are evaluating give you a bunch of in-depth reports that assist decision making?
§ Always check if the hotel ERP provider has been in the business for a considerable amount of time, has tested the solution across market segment and geographies if possible. A hotel cannot afford downtime, and so ensure your ERP provider also delivers high quality customer support
§ Take help of a qualified consultant or delegate someone from within the hotel with exposure to technology to access your needs before you opt for an ERP. This helps you understand you requirements more precisely




Saturday 8 December 2012

Difference between MBA in Hospital Management and MBA in Hospitality Management

GIHM DEHRADUN

Difference between MBA in Hospital Management and MBA in Hospitality Management



Although MBA in Hospital Management and MBA in Hospitality Management are postgraduate courses in Business Administration, the specializations in both are entirely different. The MBA in Hospital Management is a hospital industry specific program that deals with the study of administrative, decision making and managerial duties within hospital organizations. The MBA in Hospitality Management program prepares professionals with sophisticated operational skills in tourism and hospitality management, including hotel and restaurant supervision, amusement parks, consulting and allied activities.


MBA in Hospital Management course and career opportunities



Many Universities around the world offer the MBA in Hospital Management program. Both medical and non-medical students can pursue the postgraduate course. Aspirants must study the program from a recognised University in order to get good jobs. The course aims to develop trained professional managers who have specialized skills in planning and operational management, when concerned with a health care. On completion of the course, they can search out for top designated jobs in Government or private sector. These professionals can expect employments in hospital industry, pharmaceuticals, and nursing homes and so on. They can also get employments in intercontinental and domestic healthcare institutes, large commercial and public zonal hospitals and in health insurance companies.


MBA in Hospitality Management courses and career opportunities



Aspirants can pursue the MBA in Hospitality Management from a recognized business school. Graduates in any streams can study the Masters’ program. However, they have to appear for certain entrance tests for getting MBA admissions in colleges or Universities. CAT, MAT and XAT are entrance tests carried out for the purpose. Aspirants can pursue the course on a regular basis or as a part time program. After successful completion of the course, professionals can seek for career in resorts, casinos, food centers and so on. These professionals have ample scope in India and out of the country. Some of them also get employed in amusement parks, restaurants, retirement homes, global tourism and so on.


Key differentiation between MBA in Hospital Management and MBA in Hospitality Management
MBA in Hospital Management deals with study of managerial duties within a health care organization whereas MBA in Hospitality Management is all about the administrative duties in a Hotel, restaurant or related work place.
Those who have studied the MBA in Hospital Management may work in the Health care industry whereas MBA in Hospitality Management professionals get employed in the Hotel or related industry.


Even though MBA in Hospital Management and MBA in Hospitality Management sound similar, both are very different.




Thursday 6 December 2012

Top Hospitality Companies in India

GIHM DEHRADUN

C

G

·         Ginger Hotels

I

·         India Tourism Development Corporation

             Lemon Tree Hotels

N

·         Neemrana Hotels

O

·         Oberoi Hotels & Resorts

P

·         The Leela Palaces, Hotels and Resorts

·         The Park Hotels

R

·         Royal Orchid Hotels

S

·         Sarovar Hotels & Resorts

T

·         Taj Hotels Resorts and Palaces

·         Trident Hotels

V

·         Vivanta By Taj

W

·         WelcomHeritage Hotels


Top Hospitality Companies in India


Hospitality is all about serving the guest to offer them with a good feeling about our country. Indian Culture is based on the mantra ‘guest is god’ and with this mantra the country treats the guests with utmost respect and warmth and it is the hospitality sector that is responsible for serving the guests of the nation.

Hospitality is one of the fastest growing sector in India and it is further expected to grow at a rate of 8% before the year 2016. Top hotels are operating with the objective of serving the guest of the nation and like other sectors; there are top players in this sector as well. The list of top players in the hospitality sector in India is given below:

Top players in hospitality sector:
• ITDC Hotels
• Hotel Corporation of India
• Asian Hotels Limited
• Hotel Leela Ventura
• Oberoi Hotels
• Indian Hotels Company Limited
• ITC Hotels
Some of the details regarding these top players in the hospitality sector in India is given below:

ITDC Hotels:
ITDC was established with the objective of promotion of tourism in India and more than 30 hotels are operating under ITDC Hotels like Hotel Qutub at Delhi, Temple Bay Ashok Beach Resort at Mamallapuram, Khajuraho Ashok, Bharatpur Forest Lodge, Ashok Yatri Niwas and Hotel Ashok at Delhi. This corporation is running restaurants and hotels at different parts of the country and they are also offering transportation facilities.

Hotel Corporation of India:
Hotel Corporation is a Public Sector undertaking working under the Air India Limited and this corporation came into existence in the year 1971. This was established with the objective of a chain of hotels specifically near the airports so as to serve the people belonging to different countries. They are operating two hotels at Srinagar and Delhi namely Centaur Lake View Hotel and Centaur Hotel Delhi Airport respectively.

Asian Hotels Limited:
Asian Hotels are engaged in the business of operating and setting up of hotels. This company also has two hotels each at Delhi and Srinagar and they are popular for the best customer care service offered by them.

Hotel Leela Ventura:
Hotel Leela Venture has a chain of five-star luxury resorts and hotels and this company in the hospitality sector came into existence in the year 1957. They have hotels at Bangalore, Kerala, Goa and Mumbai and reservation for stay in their chain of hotels can be made online through their website from any part of the world.

Oberoi Hotels:
Oberoi Hotels is popularly known as East Indian Hotels and this group was established in the year 1934. They are operating from their corporate office at Kolkata and more than 30 hotels are operating under the leadership of oberoi hotels.  They have branches in five countries in the continents of Africa and Asia. They are also engaged in other businesses like flight catering, travels, Press, Air Charters and car rentals.

Indian Hotels Company Limited:
Indian Hotels Company is the parent firm of the popular Taj group of hotels and this company came into existence in the year 1903. Taj group of hotels offer a wide range of luxurious suites with meeting facilities, well-equipped banquet, rejuvenating spas and modern fitness centres.

ITC Hotels:
ITC Hotels came into existence in the year 1910 on the 24th of August in the city of Kolkata. They have hotel business in more than 50 destinations in India and there are nearly 60 hotels under their brand name.

The hospitality industry in India can be classified into five-star and five-star deluxe hotels, heritage hotels and budget hotels. The hospitality industry is operating with the main objective of offering efficient service to the guests of the nation in such a way that they are satisfied with their visit to India.

About Admission and Fee Structure

GIHM DEHRADUN

Admission (BHMCT)

Admission Through Entrance Examination / Counselling
Seats Available: 60
Educational qualification of 10+2 (minimum qualification) with english as a compulsory subject, is required from any Board of Senior Secondary Education. A joint entrance examination is been held by Uttarakhand Technical University, Dehradun. Seats are allotted through open counselling to students on merit basis.
Medium of study - English.
For details and information log on to Uttarakhand Technical University, Dehradun (www.uktech.in)

Fee Structure

Consolidate amount of Rs. 6975/- per year excluding Examination Fee(decided by UTU) is charged per candidate as per approval of Govt. of Uttrakhand, liable to be modified as per Direction of Department of Tourism, Uttrakhand. Refund of fees is not permissible

Hostel Charges 

1.Hostel Charges ( P.A.) for Double & Four Seater 1,800
2.Hostel Security ( Refundable ) 500
* Hostel fees is subjected to be changed any time as per the Govt. order & will be applicable to all enroll students.

Documents Required at the time of Admission (For First Year Students) 

(Photocopy of the following in 2 sets duly attested by the Gazetted Officer/Principal)
Please bring your Original Documents for Verification
1 High School Mark Sheet
2.High School Certificate
3.Intermediate Mark sheet
4.Intermediate Certificate
5.Migration Certificate (Original )
6.transfer Certificate ( Original )
7.Character Certificate ( Original )
8.Caste Certificate & Income Certificates ( photocopy for SC/ST/OBC )
9.Affidavit for Gap Period (Original )
10.Original Allotment Letter
11.Domicile Certificate
12.Proof of Residence ( Electricity Bill, Ration Card, Voter ID, etc.)
13.Proof of Telephone Number (copy of Latest Bill)
14.Xerox Of Fee receipt received at the time of Counselling
15.One Photograph of Mother & one Photograph of Father ( separate photographs)
16.Passport Size Photograph ( 3 colored & 3 B/W )
17.Medical certificate ( Original )
* Without Residence proof Admission Will Not Be Considered.

Placement Services

Oberoi Group of Hotel, Taj Group of Hotels, Hyatt Regency, The Park, J.W.Marriott, Park Royal, Ananda Hermitage, Jaypee Group of Hotel, U.P. Hotels Ltd, Four Seasons Group of Hotels, Leela Group of Hotels, Sarovar Park Plaza, Crown Plaza Surya, Habitat World, Air India, Indian Air Lines, Jet Airways, British Airways, Sahara Airways, Gulf Air, Railway Catering, Mc Donalds, Dominos, Pizza Hut, Nirulas, Wimpys, Caribbean Cruise Lines, P.&.O Shipping, Damania Cruise Line, T.C.I. Travel Agency, Thomas Cook, G.M.V.N., K.M.V.N., Himachal Tourism, Navodaya Vidyalaya,

Source






Wednesday 5 December 2012

Welcome to GIHM Blog

GIHM DEHRADUN
Tourism and Hospitality have emerged as the largest global industry of the 20th century. Technical education in the field of hotel management has assumed great significance. The tourism and hotel industry holds a good potential of growth in India as being world's largest service sector. The world travel and tourism council estimates that the by the year 2013 the hotel and tourism industry will generate hundreds of million jobs consisting approx 12% of the world employment.

The hospitality industry consists of wide range of exciting and ever growing career opportunities in organizations like hotels, motels, resorts, restaurants, tourism industry, hospitals, schools, industrial catering, event management, theme parks, cruise lines, airlines, armed forces, retail sector and other numerous organizations.

The conclusion is clear that only hospitality sector has immense man power requirements in India and abroad.